Support you can count on

At Sanofi, we are dedicated to supporting the MPS I community and creating programs to help with various challenges rare disease can bring.

Personalized support as you start Aldurazyme

Whether you’re newly diagnosed, or starting treatment for the first time, it can be overwhelming. A member of the CareConnectPSS® team will be there to help you through each step. They offer a wide range of support services for you and your family that are one-on-one, confidential, and personalized. Below is just some of what’s available to you.

Support from dedicated CareConnectPSS® Case Managers and Patient Education Liaisons includes:

Just a phone call or email away

Your CareConnectPSS team will work closely with you and your HCPs to give you the confidential and personalized support you need.

Contact a case manager

To learn more about our range of support offerings, or to reach a CareConnectPSS Case Manager, please call

1-800-745-4447, Option 3

email us at:

For more information, visit us at

Aldurazyme Copay Program

This program helps eligible US individuals who are prescribed Aldurazyme pay for their eligible, out-of-pocket, drug-related expenses, including Copay, coinsurance, and deductibles.

To be eligible, you must meet certain conditions and must not have coverage or prescriptions paid for in part or in full under any state or federally funded healthcare program.

Your CareConnectPSS® Case Manager can provide more information about the Copay Program and the application process, and/or you can get more details below.

To participate in this program, you must complete an enrollment application. Once enrolled, Sanofi will cover 100% of your eligible out-of-pocket Aldurazyme drug costs up to the program maximum.

Get the program application today, or to learn more about the program, call 1-800-745-4447, option 3.

Regardless of financial status, the program is open to individuals who

Have primary commercial insurance
Are prescribed treatment with Aldurazyme

You are NOT eligible if you:

Have coverage or prescriptions paid for in part or in full under any state or federally funded healthcare program including:

  • Medicare
  • Medicare Advantage Plans (example: Freedom Blue offered through Blue Cross Blue Shield)
  • Medicare Part D
  • Medicaid
  • Medigap
  • Veterans Affairs, Department of Defense, or TRICARE

If you have any questions, a CareConnectPSS® Case Manager would be happy to help you.

Applying for the CareConnectPSS Copay Program

Click below to download the Sanofi's Copay Program Application.

Getting started

Complete the program application

Helpful information to have on hand when you apply:

  • Your treating physician’s contact information
  • Your health insurance card
Get the program application

Your eligibility is verified

Your application will be reviewed for eligibility. If you are eligible, you will be automatically enrolled in the program. Enrollment in the program is subject to confirmation.

You’re enrolled!

Once approved, you will receive a confirmation letter and an enrollment card within 7-10 days. Contact your Case Manager if you do not receive this confirmation. Your HCP or specialty pharmacy will also receive a phone call with instructions on how... to submit claims for reimbursement through the program. Your enrollment in the program is effective from the date of approval through the end of the calendar year (calendar year is January 1 through December 31).

If you are currently enrolled in our Copay Program, you will be automatically enrolled in the program for the next calendar year (January 1 through December 31) unless you decide to opt out of the program or your insurance coverage changes and you are no longer eligible for the program.
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*IMPORTANT NOTICE: The Copay Program does not cover prescriptions eligible to be reimbursed, in whole or in part, by a state or federal health care program, including but not limited to Medicare, Medicare Advantage Plans (Example: FreedomBlue offered through BlueCross Blue Shield), Medicare Part D, Medicaid, Medigap, Veterans Affairs, Department of Defense, or TRICARE. In accordance with State law, the Program does not reimburse infusion-related charges for commercially insured patients residing in Massachusetts, Michigan, or Rhode Island. (Charitable Access Program patients residing in these states are eligible to receive assistance for infusion-related charges while they are receiving charitable drug.) No claim for reimbursement of any out-of-pocket expenses covered by the Copay Program may be submitted to any third-party payer, whether public or private. The Copay Program is available only in the United States and cannot be combined with any other rebate/coupon, free trial, or similar offer. Copay benefits are not transferrable. Sanofi reserves the right to rescind, revoke, modify, or amend this program without notice. Through your participation in the Copay Program, you understand and agree to comply with the terms and conditions set forth above.

You're not alone

You are part of a larger community that’s ready to help. There are other people and loved ones in your situation who’ve asked the same questions and need the same help; incredible, understanding people who support each other every day. Here are just a few online communities you can reach out to for information and advice or just to talk.