RESOURCES AND SUPPORT
Support you can count on
At Sanofi, we are dedicated to supporting the MPS I community and creating programs to help with various challenges rare disease can bring.
Personalized support as you start Aldurazyme
Whether you’re newly diagnosed, or starting treatment for the first time, it can be overwhelming. A member of the CareConnect Personalized Support Services team will be there to help you through each step. They offer a wide range of support services for you and your family that are one-on-one, confidential, and personalized. Below is just some of what’s available to you.
Support from dedicated CareConnect Case Managers and Patient Education Liaisons includes:




Just a phone call or email away
Your CareConnect Personalized Support Services team will work closely with you and your HCPs to give you the confidential and personalized support you need.
Contact the CareConnect team
Aldurazyme Copay Program*
The CareConnect Copay Program helps eligible patients in the U.S. who are prescribed certain Sanofi therapies pay for eligible out-of-pocket drug costs and specified infusion-related charges, including copays, coinsurance, and deductibles, up to the program maximum.
To be eligible, you must meet certain conditions and must not have coverage or prescriptions paid for in part or in full under any state or federally funded healthcare program.
Your CareConnect Case Manager can provide more information about the Copay Program and the application process, and/or you can get more details below
To participate in this program, you must complete an enrollment application. Once enrolled, Sanofi will cover 100% of your eligible out-of-pocket Aldurazyme drug costs up to the program maximum.
Get the program application today, or to learn more about the program, call 1-800-745-4447, option 3.
Regardless of financial status, the program is open to individuals who
Have primary commercial insurance
Are prescribed treatment with Aldurazyme
You are NOT eligible if you:
Have coverage or prescriptions paid for in part or in full under any state or federally funded healthcare program including:
- Medicare
- Medicare Advantage Plans (example: Freedom Blue offered through Blue Cross Blue Shield)
- Medicare Part D
- Medicaid
- Medigap
- Veterans Affairs, Department of Defense, or TRICARE
If you have any questions, a CareConnect Case Manager would be happy to help you.
Applying for the CareConnectPSS Copay Program
Click below to download the Sanofi's Copay Program Application.
Getting started

Complete the program application
Helpful information to have on hand when you apply:
- Your treating physician’s contact information
- Your health insurance card

Your eligibility is verified
Your application will be reviewed for eligibility. If you are eligible, you will be automatically enrolled in the program. Enrollment in the program is subject to confirmation.

You’re enrolled!
Once approved, you will receive a confirmation letter and an enrollment card within 7-10 days. Contact your Case Manager if you do not receive this confirmation. Your HCP or specialty pharmacy will also receive a phone call with instructions on how...
to submit claims for reimbursement through the program. Your enrollment in the program is effective from the date of approval through the end of the calendar year (calendar year is January 1 through December 31).
If you are currently enrolled in our Copay Program, you will be automatically enrolled in the program for the next calendar year (January 1 through December 31) unless you decide to opt out of the program or your insurance coverage changes and you are no longer eligible for the program.
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*Not valid for prescriptions paid, in whole or in part, by Medicaid, Medicare, VA, DOD, TRICARE, or other federal or state programs including any state pharmaceutical assistance
programs. No claim for reimbursement of any out-of-pocket costs covered by the Copay Program may be submitted to any third-party payer, whether public or private, including
but not limited to patients’ insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), or any other type of medical savings account.
This program is not valid where prohibited by law, taxed, or restricted. Sanofi reserves the right to rescind, revoke, terminate, or amend this offer, eligibility, and terms of
use at any time without notice. Any savings provided by the program may vary depending on patients’ out-of-pocket costs. Patients will receive all program details upon
registration.
You're not alone
You are part of a larger community that’s ready to help. There are other people and loved ones in your situation who’ve asked the same questions and need the same help; incredible, understanding people who support each other every day. Here are just a few online communities you can reach out to for information and advice or just to talk.